Customer Service
Call:
406-857-3525
Fax:
1-406-297-2548
Email:
info@rusticfurniture.com
Address:
815 MT HWY 82
Somers, MT 59932
Hours:
M-F 8am-5pm, Mountain Time
Cancellations and Return Policy
After your order has been placed, you have 24 hours to cancel the order before any fees are incurred. Any fee or charges incurred for late cancellation or changes to your order after the designated time period will be applied to you directly.
Satisfaction / Returns:
Our customers' satisfaction is the foundation of our success. If you are not satisfied with your purchase upon receipt, you must call 406-857-3525 within 7 days after receiving item(s) for return instructions. Items must be in original condition for a refund minus a restocking fee. The restocking fee for a standard stocking item varies depending on manufacturer, please see manufacturer specific page for more details. The restocking fee for custom ordered products is 50% of the purchase price. Custom ordered products are those which are built from available options or size specified outside of the standard item. In general, all of Old Hickory Furniture, Back to Nature, Montana Renaissance, Montana Lodge, Bentwood, Aspen Ridge and some other furnishing and lighting products are considered custom as each item is built specifically for the customer according to optional specifications.
When returning an item, you will be responsible for the products safe return to the designated return address. We advise you to repackage and insure the merchandise accordingly. Return shipping charges are not refundable.
406-857-3525
Fax:
1-406-297-2548
Email:
info@rusticfurniture.com
Address:
815 MT HWY 82
Somers, MT 59932
Hours:
M-F 8am-5pm, Mountain Time
Cancellations and Return Policy
After your order has been placed, you have 24 hours to cancel the order before any fees are incurred. Any fee or charges incurred for late cancellation or changes to your order after the designated time period will be applied to you directly.
Satisfaction / Returns:
Our customers' satisfaction is the foundation of our success. If you are not satisfied with your purchase upon receipt, you must call 406-857-3525 within 7 days after receiving item(s) for return instructions. Items must be in original condition for a refund minus a restocking fee. The restocking fee for a standard stocking item varies depending on manufacturer, please see manufacturer specific page for more details. The restocking fee for custom ordered products is 50% of the purchase price. Custom ordered products are those which are built from available options or size specified outside of the standard item. In general, all of Old Hickory Furniture, Back to Nature, Montana Renaissance, Montana Lodge, Bentwood, Aspen Ridge and some other furnishing and lighting products are considered custom as each item is built specifically for the customer according to optional specifications.
When returning an item, you will be responsible for the products safe return to the designated return address. We advise you to repackage and insure the merchandise accordingly. Return shipping charges are not refundable.
